Everything ready before you arrive.
Chalet concierge between Chamonix and Megève. We look after your chalet while you are away and prepare it before every arrival, so all that is left is to put your bags down.
Book a chalet visit Or call Nikola on +33 6 95 60 37 57
Your arrival, from our side
You tell us the date. Everything else happens before you get there.
You announce your arrival
In the app, in a few taps: dates, time, number of guests, what you would like to find.
We prepare the chalet
Full clean, beds made, fresh linen, heating turned up so every room is warm.
We stock the fridge
Your shopping put away from your list. A chef for the first dinner, if you wish.
You arrive
The chalet is warm and ready. The visit report, with photos, is waiting in the app.
While you are away, the chalet is never left alone
- Regular visits
- Cleaning, airing, checks on heating and access, at the frequency we agree together.
- A report after every visit
- Arrival and departure times, photos room by room, and a note if anything needs your attention.
- Emergencies, day and night
- A leak, a breakdown, a jammed lock: you call, we come over and bring in the right tradesperson.
- Snow and outdoor areas
- Access cleared, terrace and balconies looked after, parcels received.
Who comes into your home
Handing over your keys is a matter of trust. This is how we earn it.
- One dedicated person
- Your chalet is looked after by someone you know by name, not an anonymous team.
- Your codes, protected
- Access codes are encrypted. The person looking after your chalet only sees them on the day of their visit, and every view is logged.
- A record of every visit
- Photos room by room, real times, issues reported: you know what was done without having to ask.
- One single contact
- Nikola answers your requests and coordinates everything. You never chase anyone.
And everything you want to find on site
With the Signature plan, we book trusted professionals from the valley for you. You receive a quote before committing to anything, and pay in one tap in the app.
- Dining
- Private chef at the chalet, delivered meals, breakfast, a stocked fridge.
- Wellbeing
- In-chalet massage, hair and beauty, personal trainer, yoga.
- Activities
- Ski instructor, mountain guide, equipment delivered, childcare.
- Getting around
- Driver from Geneva, transfers in the valley, errands and dry cleaning.
Everything in one app
Your cleaning schedule, arrival announcements, requests and their quotes, visit reports with photos, your invoices. You can give access to someone close to you: to follow along, or also to announce stays and make requests.
- On iPhone and on your computer
- In English and in French
- Pay by direct debit or by card
Two plans, one monthly fee
Your monthly fee is set after we visit the chalet, based on its size and how often we come. One invoice a month, paid by direct debit or card.
Essentiel
Cleaning and upkeep of the chalet.
- Regular visits and arrival preparation
- Fridge stocked with your arrival
- Small jobs and outdoor areas
- Emergencies, day and night
Signature
Your chalet fully taken care of.
- Everything in Essentiel
- Day-to-day running of the chalet
- On-demand services: chef, wellbeing, activities, driver
Out of season, your plan can be paused.
How to get started
The visit
We walk through the chalet with you or someone you choose, room by room.
The proposal
You receive the detailed plan: frequency, length of visits, monthly price.
The first visit
You sign in the app, choose how to pay, and we begin.
Where we work
From Chamonix to Megève, in the following towns. Is your chalet elsewhere in the valley? Ask us.
Tell us about your chalet
Leave your details: Nikola will call you back to arrange a visit.